Service & Customer Care Newsroom
22 Articles | Page 1/2
April 30, 2018
Mopar is celebrating a decade of operation for the brand’s fast, convenient Express Lane service. First introduced in 2008, Express Lane offers oil changes, tires, vehicle inspections and more. The brand marked the 10-year milestone during the grand opening of a new Express Lane facility in Pulaski, Virginia.
March 20, 2018
FCA US LLC announced today that 468 Chrysler, Jeep®, Dodge, Ram and FIAT dealerships have earned the 2018 Customer First Award for Excellence designation. The selected dealerships achieved the highest level of customer experience recognition in the program’s five core areas: People, Facility, Processes, Customer Performance Metrics and Training Certification.
October 2, 2017
October is Fall Car Care Month, and Mopar is featuring a bountiful harvest of new product offers, Mopar Express Lane services, Mopar Vehicle Protection plans and accessories to help owners prepare their vehicles for the cold-weather driving season.
April 21, 2017
FCA US LLC has recruited 50 technical training schools from across the country to train the next generation of automotive service technicians for its U.S. dealerships. Through its program – Mopar CAP (Career Automotive Program) LOCAL – FCA US will continue to grow this network of schools in the U.S.
July 6, 2016
Mopar Express Lane, the quick, convenient, no-appointment-needed quality service offered at many FCA US LLC dealerships, is celebrating a major milestone: the opening of the 1,000th Mopar Express Lane store in the United States.
May 18, 2016
FCA Canada announced today that it has entered into an exclusive, strategic agreement with Certified Collision Care, the Canadian division of the Assured Performance Network, made up of best-in-class body shops from across the country. Certified Collision Care will be an integral strategic partner, co-developing, launching and managing the Mopar Certified Collision Repair Facility program.
April 19, 2016
The Fleet Preferred Mopar Express Lane program, one of the most comprehensive solutions offered by an Original Equipment Manufacturer (OEM), transforms FCA US LLC dealerships with Mopar Express Lane service into one-stop shops for fleet vehicle owners.
December 16, 2015
Mopar Vehicle Protection (MVP), the service contract division of FCA US LLC, recently launched new vehicle protection plans that offer a combination of features and benefits not currently available in the marketplace.
August 17, 2015
Mopar is introducing a new "crystal ball" to assist FCA US dealerships in preparing for and predicting the best strategies for enhancing the customer experience, both now and in the future. The Mopar Service Capacity Analyzer is a powerful new online tool that helps dealers to assess, plan and implement changes to the number of technicians, technician hours, stalls and much more to better service customers.
May 29, 2015
The Mopar brand has redesigned and enhanced its suite of FCA Owner apps, putting more resources than ever at owners’ fingertips with easier access to vehicle and lifestyle information.
April 23, 2015
Mopar and the FCA Foundation, in collaboration with NHRA Motorsports Museum and B.R.A.K.E.S., offer an advanced driving program for teens May 2-3, 2015, at Mopar World Headquarters, 26000 Lawrence Avenue, Center Line. Media will receive an inside view of the Mopar Road Ready program, designed to teach teens defensive driving techniques on a closed course in a controlled environment.
April 21, 2015
Mopar will give a helping hand to young drivers in the Detroit area with an advanced driving program called "Mopar Road Ready," designed to teach safe and defensive driving techniques. Sponsored by the FCA Foundation and supported by Mopar, the program dedicated to training and educating teenage drivers will be available to those between the ages of 15-19 with a learner's or driver's license and at least 30 hours of driving experience.
March 11, 2015
Mopar will give a helping hand to young drivers in Florida with an advanced driving program called "Mopar Road Ready," designed to teach safe and defensive driving techniques. Sponsored by the FCA Foundation and supported by Mopar, the program dedicated to training and educating teenage drivers will be available to those between the ages of 15-19 with a learner's or driver's license and at least 30 hours of driving experience.
February 5, 2015
The Mopar “Top Tech” program oversaw the selection of 27 FCA US LLC technicians from across the United States to receive recognition for providing an elite level of customer service at FCA U.S. dealerships and who exemplify what the brand represents.
Chill Out: Mopar Vehicle Protection® Road Hazard Plans and Mopar Accessories Provide Additional Cold-weather Coverage
November 17, 2014
Colder weather has arrived, with pothole season right behind. Now customers can avoid being left out in the cold when roads get rough thanks to Mopar Vehicle Protection® (MVP) Road Hazard Tire & Wheel Plans, which offer extra coverage in the event of pothole, curb and other road hazard damage, as well as with Mopar all-weather accessories that help defend against Mother Nature’s harsher elements.
November 4, 2014
Mopar has set plans in motion to give a helping hand to young drivers across the United States with an advanced driving program called “Mopar Road Ready,” designed to teach safe and defensive driving techniques.
September 2, 2014
Starting as the name of a single product — antifreeze — the Mopar brand has evolved during more than 75 years, developing a strong identity that represents authentic parts and accessories, expert service and convenient customer care.
Mopar’s In-Vehicle Wireless Charging Technology Named a Finalist for AOL Autos ‘Technology of the Year’ Award
November 20, 2013
Mopar’s industry-first, in-vehicle wireless charging technology for portable devices is among six finalists for the second annual AOL Autos Technology of the Year award. The award honors the manufacturers who have raised the bar the highest in the world of automotive technology, specifically in the categories of active safety, connectivity, telematics or fuel economy.
September 4, 2013
Before the cold-weather season arrives, now is the time for owners to give their vehicle a checkup.
Mopar Delivers Baby Items and Cash Donation from The Chrysler Foundation to Southeast Michigan Families In Need
August 23, 2013
Christmas came early for a local United Way referral organization. Hundreds of baby supplies were delivered to Southeastern Michigan Indians Inc. (SEMII). The items, donated by Chrysler Group LLC employees, were collected and delivered by employees from Mopar, Chrysler Group’s service parts and customer-care brand. Donated supplies included baby clothes, books, toys, strollers, diapers and bottles.
22 Articles | Page 1/2