Pietro Gorlier

Head of Parts and Service (Mopar)

Chief Operating Officer, Components

Pietro Gorlier was appointed Chief Operating Officer (COO), Components in May 2015. He retains his responsibilities as Head of Parts and Service (Mopar).
 
Gorlier is also a member of the Group Executive Council (GEC) for Fiat Chrysler Automobiles N.V. (FCA). The GEC is the highest management-level decision making body within the FCA organization and is led by the FCA Chief Executive Officer (CEO).

Gorlier was appointed Head of Parts and Service (Mopar) FCA US LLC, in June 2009. In that capacity, he has shared accountability with the brands, responsible for parts and services growth and delivery, and an integrated world class approach to customer support.
 
He previously served as head of Network Development, Owned Dealerships and Customer Service organizations at FCA Italy S.p.A., and CNH Global N.V.
 
Gorlier joined the Company in 1989 as a Market Analyst in Iveco and held various positions in Logistics, After Sales, and Customer Care.
 
His professional background includes:
  • 2015 - current, COO, Components
  • 2011 - current, Head of Parts and Service (Mopar)
  • 2011 - current, Head of Parts and Service (Mopar), GEC, Fiat Chrysler Automobiles N.V. (FCA)
  • 2009 - current, Head of Parts and Service (Mopar) – FCA US LLC
  • 2009, Senior Vice President – Customer Service, FCA Italy S.p.A.
  • 2009, Senior Vice President – Customer Care, CNH Global N.V.
  • 2007, Senior Vice President – Network Development, CNH Global N.V.
  • 2006, Senior Vice President – Network & Owned Dealerships, FCA Italy
  • 2003, Director – Customer Satisfaction and Dealer Network, IVECO S.p.A.
  • 2001, Commercial Performance Senior Manager
  • 2001, Commercial Area Change Platform Manager
  • 1999, After Sales – Inventory Planning and Technical Support Manager
 
Gorlier holds a Master of Economics (1989) from the University of Turin in Turin, Italy.
 
Gorlier was born in Turin.
 
20161102

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