Download Print Mark Bosanac Head of Mopar Service, Parts & Customer Care, FCA - North America Mark Bosanac is Head of Mopar Service, Parts & Customer Care, FCA - North America. He was named to the position in April 2019. He oversees the strategy for the Mopar parts and services business in the U.S., Canada and Mexico. Previously, he was Head of NAFTA Supply Chain Management and Global Parts SCM & Operations. Bosanac has held positions of increasing levels of responsibility since joining the company in 1986. He also has extensive experience in the vehicle chain and sales and marketing organization, specifically in the area of retail planning, sales and dealer relations. His work and academic background includes: 2019 - current, Head of Mopar Service, Parts & Customer Care, FCA - North America 2015, NAFTA Supply Chain Management and Global Parts SCM & Operations 2014, Mopar Global SCM & International 2012, Chrysler Brand Product Marketing 2009, Demand Planning & Order Management - Chrysler LLC 2007, Vice President of Chrysler Canada Marketing 2006, Director of U.S. Incentives & Programs - Chrysler LLC, DaimlerChrysler 2005, Director of Sales Planning & Programs 2003, Director of Marketing Development & Sales Planning 2001, Senior Manager of Fleet Marketing 2000, Assistant Manager - Sales and Services - Chicago Zone 1998, Assistant Manager - Sales and Service - Charlotte Zone 1996, Field Operations Senior Specialist 1994, Product Program Specialist 1991, Sales Agreement Coordinator 1987, District Sales Manager of New York Zone 1986, Sales Trainee Bosanac holds a master's degree in business management from Michigan State University (1995) and a bachelor's degree in marketing from Adrian College (1986). He was born in Monroe, Michigan. 1212021